Refund Policy

You have the right to return the order (or part of it) within 14 days of receipt, without giving any reason, provided it is still in the original packaging (other exceptions apply).

The return period expires 14 days from the date you receive the product (or a designated third party other than the carrier). If you have ordered multiple products with different delivery times in the same order, the return period will expire 14 days after receiving the final product of your order.

Refund Policy


Depending on the chosen payment method, your complaint will be reimbursed in the following ways.

Wire Transfer

Wire transfer to your bank account

Credit card

Direct Credit / Debit card refund used for purchase


Paypal refund for order to account used for purchase


Bitcoin transfer back to your wallet used for transaction in current exchange rate for the order fiat amount
Once you have exercised your right to a refund, all payments (including shipping) will be refunded within the next 14 days. If you have complained about your order without prior notice, then you are not entitled to payment of all shipping costs.


The following products are exempted from the right of return

Products whose original packaging has been damaged in any way

Products for which the return period has expired

Refund inquiry

To return the product (s), you must inform our customer center via the contact form